![]() ![]() Size or color exchanges will only be issued if requested sizes and colors are in stock. ![]() Authorized returns must be shipped using the carrier suggested by in the email providing the return instructions. If the item does not fit these requirements the item will not be accepted and will be sent back to the customer at their own cost. We will not accept any returns that have been worn or are soiled. The item/s must be unharmed, unwashed, not worn or altered and must have all original security seals still attached. The returned items must be sent back in their original packaging together with all the materials received with the item/s and should have a copy of the invoice which is sent to the buyer via email inside. This may change depending on banks and credit providers, it could take up to 10 working days. The refunded amount will be available within the next billing statement. Orders paid by credit card will be refunded to the original card used during checkout. TAGS MUST BE ON THE PRODUCT IN ORDER TO BE REFUNDED. Any changes in currency during the return period will not be reimbursed. The refund procedure will take 10 days from the arrival of the item/s at the warehouse. In case customer requests the refund of the item(s) returned, the credit note will be issued after the parcel is returned to our warehouse and only after the quality check on the item(s). It is not possible to return your items to our online store. If you purchased products at one of our authorised resellers, please get in touch with them, as they have their own return policies. Item/s that will not match ’s return policy will not be taken into consideration and send back to the customer at his own cost. Please follow the instructions given by the customer care team while sending your return back to avoiding any discrepancy. In order to start the exchange or refund process the customers can contact the customer care team via email at Stating the order number, reason for return and whether it’s a request for product exchange or a refund. Please note that we can only accept exchanges from the country which the shipment was sent to. reserves the right to refuse returns that have not been properly packed or packed with different materials than the original ones. The new size/color will be dispatched as soon as we have received the article that is to be exchanged. Items must be returned in the same original conditions, neatly packed and with the return tag still attached. accepts exchanges or refund within 14 days from the receipt of the merchandise. For any reason, customers can return the order, entirely or partially. ![]()
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